Share your story. Give a High 5!
It takes every airport worker to deliver a great travel experience by offering help, solving problems, making suggestions, and bringing their best self to each customer contact.
High 5! focuses on SEA brand values and celebrates the people bringing them to life. Compliments are shared by customers and airport staff about all airport workers.
If you see someone going above and beyond, give a High 5! Share your customer service story.
Complete the SEA Airport Feedback Form
Email SEA Customer Care
For additional program information, email the High 5! Team.
Celebrations
Currently 3X per year we hold our High 5 Celebration Events. SEA employees from all over the airport who have received a customer compliment regarding awesome customer service collected through our SEA Customer Care form, social media, email, etc., and employees who have received a 100% Quality Assurance audit score are invited to the party where historically we have had catered food, beautiful décor, fun music, and a photo booth – It’s a fun “green carpet” experience. We even have a green carpet that honorees walk in on! We work to bring new themes and ideas to these events, so you never know what’s going to happen next! 
March 2024- Every day. Elevate Award- Congratulations Officer Emily and Adam from the Port of Seattle Police Department!
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2024 High 5 awards- Tonath from Salty's and Dale from RCF!
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Past Awards
2023 Q3/Q4- Every day. Elevate Award- Congratulations Taufa from VIP Hospitality Services!
2023 Q1/Q2- Every day. Elevate Award- Congratulations Ali O from G2 Passenger Assistance!
2022 Q3/Q4 - Every day. Elevate Award- Congratulations Eskedar, Trhas, and Zebenawrk from G2 Passenger Assistance!
2022 Q1/Q2- Every day. Elevate Award- Congratulations Pathfinder Team!
2021 December- Every day. Elevate Award- Congratulations Lost and Found Team!
2021 High 5 awards- David from TSA and Hirut from C & W!
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High 5 Honorees
Celebrating our High 5 honorees who make SEA Airport a great experience for our customers!
Not only has their work contributed to prestigious awards from the airport rating organization Skytrax but, most meaningful, is the way they make a profound impact on people every day. We know there are a lot of great service stories we never hear about. Thank you to every SEA worker helping make our customer’s travel experience great!
